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Privacy Policy

Last updated: October 18, 2026

1. Introduction

Welcome to GarageHub, operated by Dabanny LTD (Дабани ООД), a company registered in Bulgaria (EIK: 205476845, VAT: BG205476845), with registered address at Nikola Petkov 7, 2100 Elin Pelin, Bulgaria, represented by Daniel Georgiev ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using GarageHub, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

  • Account Information: Email address, name, and authentication credentials when you create an account.
  • Vehicle Data: Information about vehicles you add to your garage, including make, model, year, VIN, and maintenance records.
  • Parts Inventory: Details of parts you track, including purchase history and usage.
  • Usage Data: How you interact with the app, including features used and frequency of use.
  • Device Information: Device type, operating system, and app version.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and manage your account
  • Send you updates and notifications about your vehicles and maintenance schedules
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Data Storage and Security

Your data is stored on secure servers located in the European Union. We use industry-standard security measures to protect your personal information, including encryption in transit and at rest.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. If nobody uses an account for 12 months and it holds no vehicles or records, we delete it. An account with vehicles or records is deleted after 24 months without use. Signing in or using the app on any device counts as use. Before we delete an inactive account, we email its address 30 days and again 7 days before the deletion, and using the account at any time before then cancels it. If the address cannot receive email, the account is deleted on the same schedule. We never delete an account that has an active paid subscription, or a cancelled one that has not yet run out.

6. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You can request that we correct any information you believe is inaccurate.
  • Right to Erasure: You can request that we erase your personal data ("right to be forgotten").
  • Right to Restrict Processing: You can request that we restrict the processing of your data.
  • Right to Data Portability: You can request that we transfer your data to another organization.
  • Right to Object: You can object to our processing of your personal data.

To exercise any of these rights, please contact us at .

7. Cookies and Tracking

This section explains which tools load on getgaragehub.com and app.getgaragehub.com, and how your cookie choice changes them. getgaragehub.com loads no advertising tools. app.getgaragehub.com loads one, the Google Ads tag, and only after you click Accept.

On getgaragehub.com and app.getgaragehub.com, until you choose, PostHog (analytics) counts your visit anonymously and without cookies. No analytics identifier is stored on your device, you are not identified, and no profile is built. PostHog makes a daily code from your IP address and browser details (the user agent). The code cannot be reversed, and the key used to make it is deleted every day, so you cannot be recognized from one day to the next. We do this on the basis of our legitimate interest in measuring how many people use the site overall.

On getgaragehub.com, this anonymous count also records which of our buttons or links you click, such as Start free, and the page you clicked it on, so we can see which pages lead people to sign up. Nothing is stored on your device, it uses the same daily code described above, and it does not record anything you type.

If you click Accept, PostHog also uses cookies, so it can recognize your browser from one visit to the next.

If you click Accept, app.getgaragehub.com also loads the Google Ads tag, so we can measure which of our Google ads lead to a sign-up or a paid subscription. When you arrive from one of our ads, its link carries a click identifier (gclid, gbraid or wbraid). getgaragehub.com loads no Google tag; it passes the identifier on in the address of the app's sign-up page when you click a sign-up link. The Google Ads tag reads it there and Google stores it in cookies whose names start with _gcl_ (such as _gcl_au and _gcl_aw). When you create an account, the tag sends Google a sign-up conversion event, and when you buy a subscription, a purchase conversion event with its price, currency and an order reference, which is a one-way hashed code, not your account details. The tag sends no page views and no ad personalisation signals, and it uses no enhanced conversions, so we send Google no email address, phone number or name. Google receives this data as an independent controller under its Google Ads data protection terms and uses it as described in its own privacy policy (policies.google.com/privacy). The tag does not load while you are signed in with the Share Usage Data setting turned off.

We use the Google Ads tag only with your consent. You can withdraw it at any time by clicking Decline in Cookie settings, at the bottom of every page on this website or in the Privacy section of the app's settings. The tag then no longer loads, no further events are sent, and we delete the _gcl_ cookies from your browser. Withdrawing does not affect what was sent before.

If you click Decline, PostHog uses no cookies and keeps counting your visit anonymously, as described above, and the Google Ads tag does not load. If advertising cookies from an earlier visit are still on your device, we delete them.

One choice covers both getgaragehub.com and app.getgaragehub.com. We save it for 180 days in a cookie named gh_consent. You can change it at any time from Cookie settings at the bottom of every page on this website.

When you use the GarageHub mobile apps while signed in, or app.getgaragehub.com while signed in after clicking Accept, we record product usage linked to your account (which screens and features you use) to run and improve the service. This is separate from the website statistics above. You can turn it off at any time with the Share Usage Data setting in the Privacy section of the app's settings. Turning it off stops all analytics there, whatever you chose on the cookie banner. It does not apply on getgaragehub.com.

You can object to the anonymous count at any time by opting out below. We then save a cookie named gh_stats_optout for 180 days, and no analytics load in this browser on getgaragehub.com or app.getgaragehub.com. Clicking Accept later turns analytics back on.

You have opted out of anonymous statistics in this browser.

8. Third-Party Services

We use a small number of third-party services as subprocessors. They receive only the data needed to perform their function and are bound by their own published privacy policies:

Subprocessors we currently use:

  • Cloudflare (CDN, WAF, DDoS protection) — routes HTTPS traffic to our servers.
  • Hetzner Online GmbH (hosting provider, Germany) — hosts our application and PostgreSQL database in the European Union.
  • Sentry (error monitoring) — collects crash reports and performance traces; excludes request/response bodies.
  • PostHog (product analytics) — usage events. It counts visits anonymously without cookies, and uses cookies only after you accept. The opt-out in section 7 stops it, and in the app the Share Usage Data setting turns it off.
  • OpenRouter / Anthropic / Google AI (AI features) — when you use Rev (the in-app AI mechanic), ask the AI to research a repair, generate an inspection report, or connect an MCP client such as Claude Desktop, your prompts and the relevant vehicle/maintenance context are sent to one of these providers to compute the response. Your content is not used to train their models. See each provider's API privacy policy for details.
  • Cloudflare R2 (object storage) — stores photos you upload.
  • RevenueCat + Stripe (billing) — process subscription payments.
  • Apple, Google and Meta (sign-in) — the app's sign-in and sign-up pages load the Sign in with Apple, Google Sign-In and Facebook Login buttons, which connect to those providers when the page opens. A provider shares your name and email address with us only if you choose to sign in with it and allow it. If you sign in with email, we receive nothing from them.
  • Google Ads (ad measurement) — on app.getgaragehub.com only, and only after you click Accept. It receives your ad click identifier and our sign-up and purchase conversion events, including the purchase price and a one-way hashed order reference, and stores _gcl_ cookies. It receives no page views, no ad personalisation signals and no enhanced conversions. Unlike the services above, Google is not our subprocessor for this data: it acts as an independent controller (see section 7). getgaragehub.com does not load it.

We are not responsible for the privacy practices of these subprocessors. We review them before onboarding and encourage you to review their privacy policies. A fuller subprocessor list is available on request at support@getgaragehub.com.

9. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dabanny LTD (Дабани ООД)
Nikola Petkov 7, 2100 Elin Pelin, Bulgaria
EIK: 205476845 | VAT: BG205476845
Managing Director: Daniel Georgiev

Email:
Website: https://getgaragehub.com/

12. MCP Connections and Third-Party AI Clients

GarageHub publishes a Model Context Protocol (MCP) server at https://mcp.getgaragehub.com. When you authorize an external AI client (for example, Claude Desktop's Custom Connector feature), that client can read and — with your per-action approval — modify data in your garage within the scopes you granted (read or read + write).

Data flowing to the connected client is the same data you already see in the GarageHub app: your vehicles, maintenance logs, issues, parts, schedule, saved research, and profile. We never share other users' data, and the connection is scoped to your account via an OAuth 2.1 access token.

Once data leaves our server through the MCP endpoint, its handling is governed by the connected AI client's own privacy policy. We cannot guarantee how Anthropic, OpenAI, or any other third-party MCP client stores or uses the data it receives.

You can review every active connection and revoke any of them at any time from Settings → Access & connections → Connected apps in the web app. Revocation takes effect immediately.

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